SmartWash.me / The pure truth

The pure truth.

We reveal the secrets of smart washing. How the technology works, what the car gets and which program is for you — clearly and step by step.

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No mechanical rubbingThere are no brushes on the paint.
Comfort behind the wheelYou stay in the car.
Final shineSoftened and osmotic water
The technology behind the shine

The main stages of technology.

Different programs include different stages: foam and high pressure are in all, osmosis water is from STANDARD upwards, and air drying is from FRESH upwards.

01 / Preparation

Foam preparation

Pre-wash and active foam soften stubborn dirt.

02 / Washing

Water pressure

Washes away dirt without brushes.

03 / Final

Osmotic water

Reduces mineral traces during the final rinse.

04 / Drying

TURBO AIR

Air currents remove most of the droplets.

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We have answer.

How does the technology work, when to select the different programs, and how to prepare the vehicle? Open the questions for more details.

What to expectThe result depends on the type of dirt and the condition of the car. That's why we also explain the limitations of touchless washing.
No brushes. No myths.
01Can touchless washing scratch the paint?+

At SmartWash.me There are no brushes or sponges to scrub the bodywork. This avoids one of the sources of mechanical micro-scratches typical of some brush car washes.

Important: „Brushless“ doesn’t mean „zero risk.“ Damaged paint, loose parts, or unstable accessories require attention.
02How does a car get washed well when nothing touches it?+

The detergents and active foam soften the dirt. Then, pressurized water washes it away, and the final rinse removes the detergent residues. In STANDARD and PREMIUM, osmosis water reduces mineral traces.

Useful to know: Old deposits of resin, tar or dried insects sometimes require additional treatment.
03Do I have to get out of the car during the wash?+

No. You stay comfortably in your car while the automated system does the washing. The car is stationary and the machine works around it.

For your safety: Follow the instructions at the entrance and the light board. Do not open doors and windows and do not leave before the exit signal.
Technology up close
04Why do we use pre-wash and active foam?+

The pre-wash foam starts to soften the stuck dirt. The active foam gives the detergent additional time to work before the water jets wash away the dirt. All four programs — EXPRESS, FRESH, STANDARD and PREMIUM — include pre-wash and active foam. The differences are in the drying, osmosis rinsing, additional treatment of the lower parts and the protective nano wax in PREMIUM.

05Can a touchless car wash remove all dirt?+

Not always. Tar, resin, old insect marks and heavily layered brake dust may require a special detergent or additional treatment. Touchless washing is very convenient for regular maintenance, but it does not replace every detailing procedure. Cars with thick layers of mud, dirt and clay after off-roading are not allowed. Remove coarse deposits beforehand.

06What is osmotic water and why is it important?+

Reverse osmosis reduces the amount of dissolved salts and minerals in the water. In the final rinse, this reduces the likelihood of white mineral marks after drying. In SmartWash.me Osmosis water is included in STANDARD and PREMIUM.

Good to know: Fewer mineral traces does not mean a guarantee of a completely dry car without a single drop.
Before you press start
07How do I prepare the car before washing?+

Close all windows, the sunroof and the trunk. Turn off the automatic wipers and check that the mirrors, license plates and exterior elements are securely attached. If you have a roof rack, antenna or other accessory, follow the restrictions indicated at the entrance.

08How do I get in, where do I park, and when can I get out?+

Enter slowly only after a signal is given and follow the positioning instructions. Stop at the designated spot and leave the vehicle stationary throughout the cycle. Only depart when the system explicitly allows exit.

Good to know: If the directions are unclear or the machine stops unexpectedly, do not drive off on your own. Follow the instructions at the site.
09Which program is best for my car?+

EXPRESS (€6.00) is for light dust, with active foam, but without drying and osmosis. FRESH (€7.00) adds TURBO AIR drying. STANDARD (€8.00) adds osmosis rinsing and combined washing of chassis, rims and sills — suitable for rain and normal road dirt. PREMIUM (€10.00) also includes a second high-pressure cycle, protective nano wax and a second drying cycle — for more stubborn road dirt. Compare the exact functions included in „Program selection“.

The result and additional care
10How does TURBO AIR drying work?+

In TURBO AIR programs, six fans — four top and two side — direct air towards the vehicle and remove most of the water droplets without touching it.

Good to know: Individual drops may remain around mirrors, moldings and other complex shapes. EXPRESS does not include drying; FRESH and STANDARD have one cycle each, and PREMIUM has two.
11Is there free insole cleaning?+

Yes. Each of the four programs includes free use of an automatic insole cleaning machine. After washing, you can clean your insoles in the designated area.

12Is it suitable for ceramic coating or paint protection film (PPF)?+

Typically, touchless washing is suitable for such cars because there are no brushes to rub the coating. However, the detergents and pressure must be compatible with the specific product.

Good to know: For freshly applied coating or loose edges of the foil, follow the instructions of the manufacturer and the specialist who applied the coating or foil. If in doubt, postpone the automatic wash.
13Is the price the same for a car, jeep, and van?+

Yes. For the same program, the price is the same for vehicles that meet the access restrictions, including vans up to 2.00 m high and 5.60 m long.

Good to know: Also check all external accessories. If the vehicle does not meet the marked dimensions, do not get in.
14What is protective nano wax?+

The protective nano wax in the PREMIUM program is an advanced polymer formula with a water-repellent effect for more shine, protection and more effective drying. It is applied automatically to the car without brushes and without manual polishing.

Good to know: This is not a professional ceramic coating. The duration of the water-repellent effect depends on the condition of the car, weather conditions and subsequent washes.

14 the question with specific answers. We are also adding new topics.

Clearly explained. Cleverly thought out.

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